Reviews (31,379)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 18, 2024

Aplicativo extremamente fácil de usar, facilita demais a importação dos produtos e de avaliações, além de ter um suporte de primeira qualidade, logo que chamei me responderam e me ajudaram! Com muita paciência e tranquilidade, só tenho a agradecer e recomendar! Obrigado!

Lojas Garnieli
Brazil
3 months using the app
DSers replied November 19, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 10, 2024

great customer service so far! Rin was very helpful today. Thank you

TheHotPicks
United States
3 days using the app
DSers replied December 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Hi, I am writing to show my gratitude for the help I got regarding my problem. Special thanks to "Neva" who've help me to re-solve my case.

Absolutely wonderful "Neva" !

Belipal
Hong Kong SAR
3 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2024

i appreciate very much for solving my issue. Thank You

Schone Dream
Australia
15 days using the app
DSers replied November 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 27, 2024

Aimeen was wonderful she handle my issue very professionally.

Flawless Face Unlimited
United States
About 1 month using the app
DSers replied January 3, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Blanca was very helpful when I've needed to contact for help

Wellness Scholar
Australia
2 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Vivian from Customer support helped me with my fufillment issues in 5 minutes super helpfull ! also took care of a few bugs i was back in business in under 10 minutes. Customer support is truly wonderfull

Pumpkin Slides
United States
7 months using the app
DSers replied September 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 26, 2024

I recently had an issue with my order, and I had the pleasure of being assisted by Holly from customer service. She was incredibly helpful, patient, and attentive throughout the entire process. Holly went above and beyond to ensure that my problem was resolved quickly and efficiently. Her professionalism and dedication to customer satisfaction were truly impressive. Thank you, Holly, for your outstanding support! I truly appreciate your help and am very satisfied with the service I received.

Bébé Précieux
United Kingdom
Over 2 years using the app
DSers replied August 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 19, 2024

Amazing support. Fast and straight to the point

Risk&Drink
Slovakia
4 days using the app
DSers replied November 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 27, 2024

Great app and great customer service via messenger, very fast and competent people...thanks Olivia ;)

Pet Bliss One
France
20 days using the app
DSers replied October 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team