Reviews (31,770)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

September 23, 2024

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His ...

Pets-Favourite Brush
Poland
Over 1 year using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

November 22, 2024

I had a payment issue related to the app and Raphael helped me out real-quick. The response was instantaneous and to the point.

Moody Ducks
India
3 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

January 11, 2025

great

Asia Sell
Australia
Almost 2 years using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

November 26, 2024

A big thank you to Sandy for providing excellent service!

My Store
Sweden
9 days using the app
DSers replied November 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

November 6, 2024

I would say I am very happy with the customer service I received with Dsers-AliExpress.

Dsers-AliExpresss provided good customer service. They are responsive to inquiries promptly and have addressed issues that I encounter setting up a store. This level of support is essential for smooth operations of eccommerce business.

UrbaneEssentials
United States
3 days using the app
DSers replied November 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

September 28, 2024

Dear Blanca,

I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire ...

Prayer 1565
United States
About 2 years using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

November 25, 2024

Luna was very helpful and respond fast.

Quorali
United States
2 months using the app
DSers replied November 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

December 5, 2024

awesome quick help from Rin :)
thanks

Legolite
Spain
3 days using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

October 28, 2024

The support I received from agent Selena was fantastic; they have one of the best customer service experiences I’ve ever had. She helped me at every step, was quick and friendly, and most importantly, she resolved all my questions without leaving me alone for even a moment. She guided me through my issue until it was fully resolved. I highly recommend this app; it’s functional, and the customer ...

iCuracao
United States
3 days using the app
DSers replied October 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

November 24, 2024

Excellent customer service. Zico was very helpful

Reginco
United Kingdom
16 days using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...