Reviews (31,379)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 6, 2024

I enjoy using DSers, anytime I have an issue they are quick to resolve it. Sans was my representative and was very helpful! I recommend using DSers for all your Dropshipping needs .

Maryjanes Designs
United States
Over 1 year using the app
DSers replied September 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Great response time from Zico, helped me solve all the issues.

Salvagio
Lithuania
2 months using the app
DSers replied October 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2024

I had an issue with my account and I got wonderful live help.

Adaptive Essentials
United States
12 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 16, 2024

Villanelle, me ajudou muito com minhas duvidas referente a plataforma, é uma excelente atendente e muito atenciosa, agradeço pela atenção e compreensão, ela é absolutamente uma fofa.

Villanelle helped me a lot with my questions about the platform. She is an excellent support agent and very attentive. I appreciate her attention and understanding; she is absolutely lovely.

Alpha ML
United States
16 days using the app
DSers replied October 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 23, 2024

Helped me to understand the issue I was having and resolved it quickly

E10 Stores
United Kingdom
4 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 18, 2024

This app is amazing and the attendant Luna helped me pretty quickly with an issue that I had with a cancelled order, I am impressed with the outcome! Brilliant!

Hikesense
Australia
7 months using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Selena was courteous and prompt and solved the problem right away! Thank you!

YourBeauty
United States
10 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 11, 2024

Rita é excelente profissional.
Rita me ajudou a solucionar problema com recuperação de senha.
Muito obrigado!

ChiNews - O melhor da China
Brazil
4 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Amazing 24/7 support Dsers is absolutely helpful with any issues you may have they are always there to help

Solaced Living
Australia
3 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 12, 2024

Chloe was super fast and efficient

Critique Clothing
United States
4 months using the app
DSers replied November 13, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team