Reviews (31,361)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 3, 2024

Teresa so quickly solved the problem! Thanks

PriceZero
Poland
7 days using the app
DSers replied December 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Maria did an amazing job. I had an Problem with my Supplier and she solved it so fast. The Support was amazing. Thx!

Memory Gems
Germany
3 months using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

otimo !! todas as minhas solicitações foram atendidas e resolvidas prontamente!

TELEDIAS SHOPING
Brazil
9 days using the app
DSers replied November 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

I had an issue with my account and I got wonderful live help.

Adaptive Essentials
United States
12 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 31, 2024

Me encanta este equipo, tienen el mejor servicio al cliente que he tenido en linea, rapido, facil y sobre todo lleno de paciencia y ganas de que resuelvas. Son los mejores, no lo dudes ♥

Your Brand
Dominican Republic
24 days using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Fantastic customer service! Fast and professional answers! 10/10

BelliBelt
Sweden
11 days using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Dsers is the best app to fulfil your order! And the costumer service is fast and excellent! Olivia solve my problem in less than 1 minute!

Try Diggers
Australia
About 1 month using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 19, 2024

Very fast, rapid response and help from the support team - thank you Celia for your help! :)

TreasuredAurastore
United Arab Emirates
10 days using the app
DSers replied November 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 12, 2024

Just starting to use DSers. Contacted DSers customer service response has been fast. Lucy has been great in providing the assistance and info I need to get me started on using the platform.

Little Urban Corner
Singapore
3 months using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Maria was very helpful and my problem was solved quickly. Feeling Glad and really Satisfied for the service!

HavensGraces
Indonesia
13 days using the app
DSers replied November 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team