Reviews (31,394)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 2, 2024

Nice customer service with Chrissy. Does not reply in "Can" response, she do understand my questions and reply professionally.

Kid O Kid
Hong Kong SAR
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Fui atenciosamente atendido pela atendente Zoe da plataforma Dsers !! Muito atenciosa e rapida na hora de respoder ! Solicitei todo tipo de ajuda, todo tipo de duvidas e ela com muita Paciencia me ajudou a solucionar meus assuntos !! Obrigado Dsers por contratar e treinar Profissionais !!

Loja Saadi
Brazil
Over 1 year using the app
DSers replied December 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 1, 2024

Chrissy supported me through out all my questions about Dsers, was truly helpful and patient, great service.

BGS
Spain
2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

maria from customer service was above and beyond on helping me and may she help others along the way

ChoppedShop
United States
About 2 months using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

I had an issue with my account and I got wonderful live help.

Adaptive Essentials
United States
12 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 8, 2024

Rita was very quick to answer all of my questions and help me resolve my issue!

HeroHaven
United Kingdom
2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Thank you for everything, customer service was very patient and helpful in all relevant matters.

idealboxswiss.ch
Switzerland
3 days using the app
DSers replied December 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Hi, I am writing to show my gratitude for the help I got regarding my problem. Special thanks to "Neva" who've help me to re-solve my case.

Absolutely wonderful "Neva" !

Belipal
Hong Kong SAR
3 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

It was the best customer service I have ever dealt with. The person didn't give up on me even if I couldn't or didn't make progress. I gave up but the person at Dsers didn't give up on me. It made me fight on. Thanks for the hope and willingness to learn this. I will fix this =) Thanks!

Svenska Husdjur
Sweden
2 months using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 21, 2024

Great response time from Zico, helped me solve all the issues.

Salvagio
Lithuania
2 months using the app
DSers replied October 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team