Reviews (31,364)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 11, 2024

Great work, always great, even if mapping to any products failed, they will help it find .
THX

L8 Gifts
Australia
10 months using the app
DSers replied September 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Thank you Elora for your help!

Shop 1
Sweden
About 1 month using the app
DSers replied November 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Rin provided excellent customer service. Quick and very helpful!! Thank you so much for your patience!

My Store
United States
1 day using the app
DSers replied November 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Jesse was very helpful and provided me with the insight that I needed regarding my questions. Usually, when I have a question or need help, random people will offer help in exchange for money. However, they were able to provide me with the answers I needed and they were very patient with me. They even sent me a video to further explain to me what to do. I am very satisfied with the customer service I received today.

Lightwerxshop
United States
7 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 14, 2024

Rin was great support.

Heartfelt customs
Canada
6 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)

Ametave
Poland
About 1 month using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 26, 2024

Rita is amazing, was so fast and helped with every detail. Deserves a raise !!

Animal Heroes
Sweden
27 days using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Zico from DSers was amazing! He resolved my issue quickly and efficiently. Great service!"

My Store
Brazil
6 days using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 30, 2024

very helpful customer service :)

The Toy Craze
New Zealand
29 days using the app
DSers replied January 3, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Chrissy! done a great job, very professional and quick response. resolved my doubts and issues at a good pace. my first experience and a good one. Thanks Chrissy!

My Store
United States
16 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team