Reviews (31,366)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 18, 2024

I want to give a big shoutout to Isak from Dsers for providing exceptional support. He went above and beyond to help me solve my issues quickly and effectively. His professionalism and dedication made the whole process smooth and stress-free. Thank you, Isak, for your outstanding service!

Drive Pool
United States
About 2 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 9, 2024

Rfimp rocked! Fast and clear, I am one lucky guy!

nobody mobile
United States
14 days using the app
DSers replied December 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Esfania Did help me during my trouble with Dsers, thanks

Juliavenue
Belgium
About 2 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 27, 2024

Amazing customer support Really Great platform.

Folletto
United States
5 days using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 11, 2024

amazing costumer support, super fast and super easy to solve my problem !!!!!!!!!

F1 Speed Merch
Portugal
About 2 months using the app
DSers replied October 15, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 12, 2024

I am incredibly grateful for the outstanding support provided by Sandy in resolving the issues with my website. Her expertise and dedication were evident from start to finish. She approached the problem with a keen eye for detail and a solution-oriented mindset, ensuring that every aspect was addressed efficiently. Her communication was clear. Thanks to her help, my website is now running perfectly.

Cyber Street One
United States
4 months using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2024

Very good service

Flock and Shepherd
United States
3 months using the app
DSers replied December 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 23, 2024

Needed assistance with info on a product. The rep was very patient.

Best Obsessions
United States
7 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Gostaria de registrar o excelente, paciente, prestativo e didático atendimento que Celia me prestou hoje. Resolvi um problema na interface entre o Dsers e a Aliexpress. E tudo ficou resolvido. Muito obrigado.

MASCA Store
Brazil
2 months using the app
DSers replied November 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2024

The support staff was really helpful today. I have been having an issue logging in. The issue was cleared in a matter of minutes! Thanks so much.

CarolsGifts
United States
Over 1 year using the app
DSers replied September 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team