Reviews (31,394)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 25, 2024

I would like to express my satisfaction with the service I received. I was attended to in a cordial, efficient, and professional manner, and all my questions were promptly addressed. The team demonstrated great competence and attentiveness, which contributed to an excellent experience.

Thank you for your dedication and customer care.

Sincerely,Nelson Pataca

GlobalMyStore Online
Portugal
About 2 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 1, 2024

The support was fast and easy. Very professional and convenient. My assistant was excellent it was Wendy!

Harmony Haven
United States
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 5, 2024

I love the 24/7 service. They reply fast and for me the problem was solved within seconds. Thank you Isak.

Blanche Family
Spain
About 2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 12, 2024

helped me a lot! Great job!

My Store
Israel
3 months using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Gostaria de registrar o excelente, paciente, prestativo e didático atendimento que Celia me prestou hoje. Resolvi um problema na interface entre o Dsers e a Aliexpress. E tudo ficou resolvido. Muito obrigado.

MASCA Store
Brazil
2 months using the app
DSers replied November 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Rita worked on my issue verry quickly and efficiently. Thank you Rita! Best regards!!!

Pet Funny Place
Portugal
3 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Blanca was of great help. Very patient and was with me until my problem got solved

TO SHOPP
Canada
2 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 4, 2024

Olivia was so helpfull and solved all my problems! Perfect

Aneya Nails
France
24 days using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Zina from DSers was amazing in helping me resolve my shipping inquiry. She was quick, clear, and provided the perfect solution. Thank you for the excellent support!

Tiny Trenders
Australia
9 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 3, 2024

Mon problème a été résolu en 5mn alors que j'essayais de le régler pendant 2 jours toute seule. Merci beaucoup Rfimp pour votre aide précieuse!

Cosmic Hair
France
2 months using the app
DSers replied December 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team