Reviews (31,049)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

October 12, 2024

Thanks Sandy! U are attentive to resolve my problem. Ill wait contact of ur team work. But the custom service of Dsers is very good.

Algarve Beachwear
Brazil
About 2 years using the app
DSers replied October 15, 2024


Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Wonderful customer service! Maria was super helpful—really appreciate your assistance. :)

iBeautyAcademy.ca | PMU, Numbing Cream & Beauty Products to Canada | USA | Australia | Austria | Denmark | UK | France | Germany | Ireland | Italy | Japan | Netherlands | New Zealand | Norway | Poland | Portugal | Spain | Sweden | Switzerland |Singapore..
Canada
Over 2 years using the app
DSers replied November 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2024

They have great customer support and are available 24/7. I was helped by Selena and she was great!

Crocodile Wear
Canada
Almost 4 years using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 4, 2024

I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.

LittleOzKid
Australia
6 months using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 18, 2024

I had a small issue with my account and I was assisted by Holly. It was a great experience, I didn't have to wait which I would usually do in the other apps. Thanks a lot Dsers and Holly!

Cozyleido
Canada
About 2 months using the app
DSers replied December 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

⭐️⭐️⭐️⭐️⭐️

The DSers support team provides outstanding service! They respond quickly, are extremely professional, and always do their best to resolve issues. I highly recommend their platform and support!

Schuhding.de
Germany
6 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Aimee, was super amazing in helping me resolve my unmapped product in Dsers in record time, enabling me to fulfil my customer order on time.
Great work

ACTKO Lifestyle
United Kingdom
Over 1 year using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Rin was super helpful with an issue I have been having. I'm very please.

RYAN AND REMI
United States
About 1 year using the app
DSers replied November 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

DSers is a fantastic tool for anyone in dropshipping. Its seamless integration with Shopify and efficient order management features save time and effort. The standout? Amazing customer service—responsive, professional, and always ready to help. With automated order syncing and supplier optimization, DSers makes scaling your business simple. Highly recommend!

Albay jewelry
United States
26 days using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Sandy was awesome helping me with an email issue where my customers were receiving too many emails from various sources. She investigated thoroughly and explained to me what was going on and how to find the ideal solution for me! thanks Sandy.

The Goose Nest
Canada
About 1 month using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team