Reviews (31,517)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

November 17, 2024

Sandy! I needed help right away, was having trouble that I didn’t understand. Sandy was really helpful and fast replying. I’m very satisfied! Even got to know something that will be helpful for the future! I’m amazed with this customer service! Lovely!

MiniKamera
Lithuania
3 months using the app
DSers replied November 19, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2025

I would recommend it to my friends because your customer service by Rin, Zoey and Theresa is beneficial and friendly, very patient. They help me got my issue resolved

Mikaway Store
Singapore
4 months using the app
DSers replied February 5, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Zico was amazing! Quick replies and was very detailed in his explanations. He sent screenshots for EVERYTHING! This was so helpful as i'm a visual learner. I'm just starting to get orders but the set up has been great and certainly better than AUTODS.

The Bling Haven
United States
7 months using the app
DSers replied December 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2025

Excellent app and excellent support, I had a problem and was helped by Krystal, she resolved it immediately, without fuss and was super attentive, showing me step by step how I should follow to resolve it. Rating 1000!

Ravenly
Brazil
2 months using the app
DSers replied February 5, 2025


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 23, 2024

Rita was very helpful, and she put my mind at ease. She is a keeper. Thank you

forallmylove39
United States
Over 2 years using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 10, 2024

⭐️⭐️⭐️⭐️⭐️
Blanca from the DSers support team was absolutely AMAZING! She helped me with a super tricky order and answered all my questions with so much patience and an incredible sense of knowledge . Her professionalism and friendliness turned what could have been a stressful situation into a breeze ️. Thank you, Blanca, for going above and beyond!

Merlin Bazar
United States
10 months using the app
DSers replied December 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 2, 2024

Really Nice customer service with Wendy she is really clear and helpfull and professional... I didnt use that much the app but she tried to resolve the best she could each of the doubt.

Selfie Republic
Bulgaria
4 months using the app
DSers replied December 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 23, 2024

I recently had the pleasure of interacting with Dsers's customer service team and her name was Rita, and I must say, it was an outstanding experience. From the very beginning, the representative was courteous, attentive, and genuinely eager to help.

Not only did they swiftly address my concerns, but they also went above and beyond to ensure that all my questions were thoroughly answered. Their knowledge about the product/service was impressive, and their patience in explaining the details was truly appreciated.

What stood out the most was their proactive approach to resolving my issue. They provided clear, step-by-step guidance and even followed up to ensure everything was working smoothly. It’s rare to encounter such dedication and professionalism in customer service these days.

Overall, Dsers's customer service exceeded my expectations, and I am extremely satisfied with the support I received. I highly recommend their services to anyone seeking a seamless and positive customer experience.

Panache Zanaat
Portugal
About 2 months using the app
DSers replied November 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 13, 2024

I had trouble resetting my password and verifying my account because I wasn’t receiving any emails, but Rita from the DSers team was a lifesaver! She was not only quick to respond but also incredibly polite and bubbly, making the support experience pleasant and stress-free. Rita guided me through each step with patience, checked my account details, and provided practical solutions. Her friendly and professional assistance turned a frustrating situation around. Thank you, Rita, for going above and beyond—I truly appreciate the 24/7 support from DSers!

JS District
Netherlands
4 months using the app
DSers replied November 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2025

I was able to reset my currency back to the right one with help from our lovely Dsers staff Krystal. I was panicking so much but it's all good now because Krystal is a legend!

CarGearPro
Australia
3 months using the app
DSers replied February 5, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team