Reviews (29,536)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

September 15, 2024

I had problem with placing one order and colleen fron Dsers support team really helped me fix my issue,
Thanks a lot for the help

EmporiumPrime.ca
Canada
4 months using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

I had a great experience with DSers support, thanks to Rhimph! They responded incredibly fast and provided me with clear, helpful guidance. Rhimph made sure all my questions were answered and helped resolve my issue efficiently. Excellent customer service – couldn’t be happier!

ZENOVARA
Netherlands
About 2 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 25, 2024

I highly recommend this app, its really a powerful system that make us more easier to manage my own shop. Even the help center Aimee from DSers, very prompt, polite and responsive.. she never stop until I resolve my inquiries. thank you for resolving my issues..

Jana's Closet
Australia
27 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 10, 2024

I had an issue with syncing shopify and aliexpress. I got it resolved within minutes literally! Lena provided straightforward consulting straight to the point, and very polite. Very helpful, indeed. Thank you DSers for all the support!

My Store
Kazakhstan
About 2 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Only been using the app for a few weeks but I must say, the customer support is top notch. Selena , in particular, helped me out a lot in answering some basic questions!

Kleen.Life
Malaysia
3 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 5, 2024

Great service from Wendy.
I'm new to all this (dropshipping, shopify, etc.) and she helped me out how to handle the dropshipping and make sure the customer will receive my item.

thank you again.
ViveBelleCo

ViveBelleCo
United States
12 months using the app
DSers replied August 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Exceptional Support from Wendy at DSers!

I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board!

Thank you, Wendy, for your exceptional support!

Slay Boutique
United Kingdom
6 months using the app
DSers replied September 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 30, 2024

I have found using DSers a very useful app for my Shopify store.
Whenever I have come unstuck whilst using the app their online assistance is excellent. I have learnt how to use the app a lot more successfully thanks to Esfania

The Avid Adventurer
United Kingdom
3 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Sandy was my advisor and she was a great help. It was my first order and I needed a lot of assistance. But it went well and Sandy was outstanding, not to mention very, very patient. ⭐️⭐️⭐️⭐️⭐️

illait.
United States
11 months using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

⭐️⭐️⭐️⭐️⭐️

I can't express how grateful I am for Maria's incredible support with my DSER application! From our very first conversation, she showcased not only her extensive knowledge but also her remarkable skills in navigating the application process.

Maria took the time to thoroughly understand my concerns and walked me through every step with clarity and care. Her attention to detail and proactive approach made a world of difference. Thanks to her expertise, I felt empowered and confident in submitting my application.

Beyond her skills, Maria's warm demeanor and unwavering support truly transformed a stressful situation into a manageable one. If you’re looking for someone who is not only highly skilled but also genuinely cares about helping others, look no further than Maria. I can’t recommend her highly enough!

Thank you, Maria, for all your help!

LUSH N BLUSH
United Arab Emirates
About 1 month using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team