DSers‑AliExpress Dropshipping

Villanelle was amazing, she was able to resolve my issue quickly . She was patient and very kind. Thank you again for solving my issue :D it was simpler than I thought!

I had a great experience using DSers for managing my dropshipping orders. The platform is user-friendly and integrates perfectly with Shopify, making bulk order processing and supplier management a breeze. A special thanks to Raphael for his outstanding support—he guided me through the app setup and ensured everything ran smoothly. Highly recommend DSers for any e-commerce business!

Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process.

He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness.

It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.

I spoke with Jasmine from the Customer Service Team today. Jasmine was very helpful and allowed me to ask as many questions as I needed to understand my subscription. She even offered further insight and assistance on things that I wasn't even aware of. I appreciate her help today and it makes me feel more confident with working with DSers as my dropshipping company.

I would like to express my sincere appreciation for Selena's exceptional assistance. She addressed all of my queries with professionalism and efficiency, ensuring that I was completely satisfied with the support provided. I am extremely pleased with her help and am happy to give her a well-deserved 5-star rating. Thank you, Selena!

I had issues with orders syncing to my AliExpress account for payment/fulfilment and reached out to customer service shat.

Vivian answered almost immediately and has patiently guided me through, as well as troubleshooting on her end - 64 minutes later and we're working again perfectly!!

Super happy with the service, and although I was nervous at first, she's put my mind at ease.

Big big thank you and five stars to Vivian!

Every time I faced problems, the after-sales service helped resolve them. They are very professional.

The representative was very helpful in getting my order placed from my Shopify store to DSers. They gave specific directions and additional resources. They stayed with me through the whole process and was very patient and respectful.

⭐️⭐️⭐️⭐️⭐️

The DSers support team provides outstanding service! They respond quickly, are extremely professional, and always do their best to resolve issues. I highly recommend their platform and support!

Im taking my time to write this review on Behalf of 'Chloe' part of the Dsers customer service team.

She has really been such a major help in solving my issue. She was really attentive and got to solving my issue very effectively. My problem is solved and im happy thanks to her !!!