Reviews (31,405)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 20, 2024

Great feedback and service by Zina!

Time Honored Tails - Your Pet Store - Password: 1
Japan
About 2 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Rita worked on my issue verry quickly and efficiently. Thank you Rita! Best regards!!!

Pet Funny Place
Portugal
3 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2024

Great Customer Service from Holly. Help solved my problem quickly

MANSSIIE
Canada
About 1 year using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Very seamless integration with AliExpress. Support was extremely helpful and responded super quickly. Really enjoyed my interaction with Colleen from the support team :)

AmbientAnalog
United States
4 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Great service i would definitely recommend this app

Fetch & Fashion
United Kingdom
About 1 month using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 26, 2024

I would like to appreciate good icustomer service from Myra, i couldn't expect such a customer service, the customer service was so cooperative and kind to every question i asked.
I give five star.

i9f Modern
United States
29 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 18, 2024

Olá, quero deixar o meu agradecimento a atendente Blanca, por ter me ajudado muito na minha primeira compra. Nota 10

Juma Variedades
Brazil
8 months using the app
DSers replied November 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 8, 2024

My compliments to you, it was professional and faster than I expected and a pleasure to serve you.

Glamisia
Morocco
2 months using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 1, 2024

The support was fast and easy. Very professional and convenient. My assistant was excellent it was Wendy!

Harmony Haven
United States
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2024

I would like to express my satisfaction with the service I received. I was attended to in a cordial, efficient, and professional manner, and all my questions were promptly addressed. The team demonstrated great competence and attentiveness, which contributed to an excellent experience.

Thank you for your dedication and customer care.

Sincerely,Nelson Pataca

GlobalMyStore Online
Portugal
About 2 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team