Reviews (31,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 26, 2024

Rita is amazing, was so fast and helped with every detail. Deserves a raise !!

Animal Heroes
Sweden
27 days using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Agradeço muito ao atendimento que recebi do atendente Hayley, sanou todas minhas duvidas, e impressionante a paciencia em resolver minha situação...sou grato...obrigado Hayley..

Market On Line
Brazil
28 days using the app
DSers replied November 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Rin did a good job helping me out. thanks

Bemore Jewellery
Canada
About 1 month using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 25, 2024

Zina was great help and walked me through step by step to resolve my issue, she even provided exact screenshots!!

HRMN
United States
2 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Dear DSers Team,

I wanted to take a moment to express my sincere appreciation for the outstanding support I received from your team, particularly from Rfimp. The assistance provided was not only prompt but also incredibly thorough and helpful.

Rfimp went above and beyond to ensure that all my questions were answered and provided clear guidance on how to optimize my use of the DSers platform. The level of professionalism and knowledge demonstrated was truly impressive, and I feel much more confident in managing my store's operations thanks to this support.

Please extend my gratitude to Rfimp for the exceptional service. I look forward to continuing to work with DSers and highly recommend your platform to others in the e-commerce community.

Thank you once again for your excellent service.

Anime Arcadia
Germany
Over 1 year using the app
DSers replied August 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 20, 2024

Great feedback and service by Zina!

Time Honored Tails - Your Pet Store - Password: 1
Japan
About 2 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Great service i would definitely recommend this app

Fetch & Fashion
United Kingdom
About 1 month using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Olá, quero deixar o meu agradecimento a atendente Blanca, por ter me ajudado muito na minha primeira compra. Nota 10

Juma Variedades
Brazil
8 months using the app
DSers replied November 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 22, 2024

I tested a lot of Aliexpress dropshipping programs before I settled on Dsers. Their Chrome Extention sending products to the app is amazing and so easy. I got great customer service and it was late at night and the person I chatted to told me they are 24 hour support.

Audio Geeek
South Africa
2 days using the app
DSers replied October 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 13, 2024

A Maria foi muito prestativa e paciente. Solucionou todas as minhas demandas de forma rápida e objetiva. Atendimento exemplar!

Além do Berço
Brazil
11 months using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team