Reviews (31,367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 18, 2024

Olá, quero deixar o meu agradecimento a atendente Blanca, por ter me ajudado muito na minha primeira compra. Nota 10

Juma Variedades
Brazil
8 months using the app
DSers replied November 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 12, 2024

As always, it is a pleasure to have agents like Raphael so specialized in Dsers, I am very grateful for his help, 100% recommended.

Our Evolve, LLC
United States
Over 1 year using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Agradeço muito ao atendimento que recebi do atendente Hayley, sanou todas minhas duvidas, e impressionante a paciencia em resolver minha situação...sou grato...obrigado Hayley..

Market On Line
Brazil
28 days using the app
DSers replied November 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Great service i would definitely recommend this app

Fetch & Fashion
United Kingdom
About 1 month using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 4, 2024

Olivia was so helpfull and solved all my problems! Perfect

Aneya Nails
France
24 days using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Esfania Did help me during my trouble with Dsers, thanks

Juliavenue
Belgium
About 2 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 25, 2024

Great customer service by Jacinta who helped me very promptly !

PetPlanet
Bulgaria
5 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 18, 2024

I dealt with Bianca and she was nothing short of fantastic. Extremely helpful, kind and responsive and helped me sort my issue out. Highly recommend

Teddy Knows Best
United Kingdom
26 days using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Aurora was quick and effective resolving my issue, its rare to deal with real professional nowadays but i was in good hands

oldcarlton
Switzerland
3 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Bianca was really patient sorting out an issue with our account. She was very clear and didn't hesitate in explaining the same thing twice, or even three times. Thanks Bianca, we really appreciate your help!

Surf 2 Packers
Australia
About 2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team