Reviews (31,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 24, 2024

BLANCA WAS GREAT - THANKS

Carport
New Zealand
3 months using the app
DSers replied November 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 21, 2024

Everything was nice!!

Cornelio's Corner
Mexico
About 1 month using the app
DSers replied November 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 26, 2024

Excellent service. had not to wait more than a minute.

Happie Hands
Australia
2 days using the app
DSers replied November 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 24, 2024

Rin did a good job helping me out. thanks

Bemore Jewellery
Canada
About 1 month using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 23, 2024

Needed assistance with info on a product. The rep was very patient.

Best Obsessions
United States
7 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2024

Incredible support from Sherry. I was truly lost on how to proceed and was facing many problems. Sherry helped me figure everything out and solve all my issues. He responded quickly, was concise, and provided easy and practical instructions on how to address the challenges I was facing. I truly appreciate it. Thanks, Sherry!

Tekvara
Portugal
About 3 hours using the app
DSers replied December 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2024

I am currently working with Wendy and she is fantastic! Super helpful, professional and informative! I hope to keep chatting with you for help with my Shopify store and Tiktok Shop! Thank you so much WendY!! :0)

BrightLine Shops
United States
Over 1 year using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

service was really good. fast and efficient.thank you so much

JaFe handcrafted studio
Australia
13 days using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Zina from DSers was amazing in helping me resolve my shipping inquiry. She was quick, clear, and provided the perfect solution. Thank you for the excellent support!

Tiny Trenders
Australia
9 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 24, 2024

Blanca was of great help. Very patient and was with me until my problem got solved

TO SHOPP
Canada
2 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team