Reviews (31,701)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

February 19, 2025

absolute lovely. Seit langem das beste Kundenservice-Erlebnis ever. Super 24/7 erreichbar- besser gehts nicht.

Sala-Bim
Germany
4 months using the app
DSers replied February 27, 2025

Hallo!

Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr, dass Sie mit unserem Kundenservice so zufrieden sind. Wir legen großen Wert darauf, unseren Nutzern jederzeit die bestmögliche Unterstützung zu bieten.

Falls Sie in Zukunft weitere Hilfe benötigen, sind wir immer für Sie da!

DSers Team

October 5, 2024

Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!

Massive Vortex Shop
United States
5 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Gostaria de registrar o excelente, paciente, prestativo e didático atendimento que Celia me prestou hoje. Resolvi um problema na interface entre o Dsers e a Aliexpress. E tudo ficou resolvido. Muito obrigado.

MASCA Store
Brazil
2 months using the app
DSers replied November 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Thank you Elora for your help!

Shop 1
Sweden
About 1 month using the app
DSers replied November 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I love this app, and the customer service is fast and gives you an excellent assistance at anytime. Thanks to Gloria for the help.

ADEDE COSMETICS
Italy
9 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 18, 2025

Maria was very helpful. She answered all my queries and helped me from beginning to end :) Great customer service.

Latest4You
United Kingdom
About 1 hour using the app
DSers replied February 20, 2025

Hello!

Thank you for your wonderful feedback! We're delighted to hear that Maria was able to assist you from start to finish and answer all your queries. Our customer service team is always here to provide the best support possible.

If you ever need help again, don’t hesitate to reach out. We’ll be happy to assist you!

DSers Team

November 14, 2024

very helpful and friendly person Celia. Thank you

Mağazam
United States
28 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2024

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

KATCHY
United States
6 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Olá!

Posso dizer que todas as vezes que precisei usar o app, fui prontamente atendida.

Obrigada Aimee, seu atendimento foi extremamente eficaz e de uma total paciência comigo rss.!!
Esclareceu e resolveu meu problema em tempo record.
Forte abraço!!!

Zap Ofertas
Brazil
5 months using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 7, 2024

I was in a situation where I didn't know how to complete purchases without a shipping fee, and I was helped by Blanca who was a massive help, she told me step by step process of how to install the chrome extension and how discounts are applied when you complete orders that way. Great support team and would highly recommend!

Solvera
United Kingdom
28 days using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team