Reviews (31,405)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 11, 2024

Great work, always great, even if mapping to any products failed, they will help it find .
THX

L8 Gifts
Australia
10 months using the app
DSers replied September 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 11, 2024

amazing costumer support, super fast and super easy to solve my problem !!!!!!!!!

F1 Speed Merch
Portugal
About 2 months using the app
DSers replied October 15, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 23, 2024

Dear DSers Team,

I wanted to take a moment to express my sincere appreciation for the outstanding support I received from your team, particularly from Rfimp. The assistance provided was not only prompt but also incredibly thorough and helpful.

Rfimp went above and beyond to ensure that all my questions were answered and provided clear guidance on how to optimize my use of the DSers platform. The level of professionalism and knowledge demonstrated was truly impressive, and I feel much more confident in managing my store's operations thanks to this support.

Please extend my gratitude to Rfimp for the exceptional service. I look forward to continuing to work with DSers and highly recommend your platform to others in the e-commerce community.

Thank you once again for your excellent service.

Anime Arcadia
Germany
Over 1 year using the app
DSers replied August 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 26, 2024

Super quick and practical service, my agent Maria helped me very well and answered all my questions about my issue. I am very grateful for the help and patience.

Flash Nab
United Kingdom
2 months using the app
September 30, 2024

Esfania Did help me during my trouble with Dsers, thanks

Juliavenue
Belgium
About 2 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 26, 2024

Rita helped me a lot! I was dealing with a weird issue and she helped me to fix it. Thanks Rita!!

Facer Store
United States
3 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 5, 2024

awesome quick help from Rin :)
thanks

Legolite
Spain
3 days using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2024

Zico made the process of switching fulfillment softwares easy!

AGEON
Canada
10 days using the app
DSers replied December 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 28, 2024

Jesse was very helpful and provided me with the insight that I needed regarding my questions. Usually, when I have a question or need help, random people will offer help in exchange for money. However, they were able to provide me with the answers I needed and they were very patient with me. They even sent me a video to further explain to me what to do. I am very satisfied with the customer service I received today.

Lightwerxshop
United States
7 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 12, 2024

As always, it is a pleasure to have agents like Raphael so specialized in Dsers, I am very grateful for his help, 100% recommended.

Our Evolve, LLC
United States
Over 1 year using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team