Reviews (31,396)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 22, 2024

Fui Atendido por Elora que me ajudou a resolver o meu problema.
Elora Foi muito atenciosa e simpática
Obrigado

Papelaria do Vale - Online
Portugal
About 1 month using the app
DSers replied November 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Hi Vivian, that was a wonderful conversation about clearing my doubts regarding Dsers droppshipping account and billing Query. Thanks for instant support

Madshop.store
India
6 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 6, 2024

It worked very well and solved all the problems, from Sandy :)

RedBlazon
United States
4 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 5, 2024

awesome quick help from Rin :)
thanks

Legolite
Spain
3 days using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2024

Great work, always great, even if mapping to any products failed, they will help it find .
THX

L8 Gifts
Australia
10 months using the app
DSers replied September 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2024

I am incredibly grateful for the outstanding support provided by Sandy in resolving the issues with my website. Her expertise and dedication were evident from start to finish. She approached the problem with a keen eye for detail and a solution-oriented mindset, ensuring that every aspect was addressed efficiently. Her communication was clear. Thanks to her help, my website is now running perfectly.

Cyber Street One
United States
4 months using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Dsers assistance is really efficient, a huge thank you to Maria!

Nova
France
About 2 months using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 9, 2024

The support staff was really helpful today. I have been having an issue logging in. The issue was cleared in a matter of minutes! Thanks so much.

CarolsGifts
United States
Over 1 year using the app
DSers replied September 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 30, 2024

Esfania Did help me during my trouble with Dsers, thanks

Juliavenue
Belgium
About 2 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 26, 2024

Rita helped me a lot! I was dealing with a weird issue and she helped me to fix it. Thanks Rita!!

Facer Store
United States
3 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team