Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 6, 2024

Celia was great thanks for helping me.

Fashiondresses for less
United States
Over 2 years using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Villanelle was so helpful from customer service. Thanks

GRP Oyuncak
United States
14 days using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 29, 2024

Fui atendido muito rápido pelo atendente "Sans". Ajudou a resolver meu problema. Serviço rápido e ágil.

Loja Corato
Brazil
Over 3 years using the app
DSers replied October 30, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 9, 2024

Zico made the process of switching fulfillment softwares easy!

AGEON
Canada
10 days using the app
DSers replied December 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 1, 2024

I am very happy with the assistance & help from Rita the DSers's customer support agent

ShortCutMastery
Romania
20 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 26, 2024

Dsers assistance is really efficient, a huge thank you to Maria!

Nova
France
About 2 months using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Just wanted to give a shout to vivian. Great customer service. She was kind, knowledgeable and super helpful. She answered all of my questions and provided the best solution. Thank you!

Anime Otaku
United States
22 days using the app
DSers replied September 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Great app. Zico replied within minutes and help me clear up all the problems. Highly recommend

Wonders Brand
Canada
About 2 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 14, 2024

Very excellent service very quick to respond

My Store
United Kingdom
29 days using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

A Hundred Ways
United States
7 months using the app
DSers replied August 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team