Reviews (31,406)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 11, 2024

Great work, always great, even if mapping to any products failed, they will help it find .
THX

L8 Gifts
Australia
10 months using the app
DSers replied September 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 15, 2024

Isak was super helpful and fix my problem in mins. Thank you for your hard working.

ShoppyMcShop
Australia
3 months using the app
DSers replied September 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

it was good and fast answer. her name was rita

Wirelesscharge
Sweden
29 days using the app
DSers replied October 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

The support staff was really helpful today. I have been having an issue logging in. The issue was cleared in a matter of minutes! Thanks so much.

CarolsGifts
United States
Over 1 year using the app
DSers replied September 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 26, 2024

Quick service, great English and answered my question promptly.

Cool Canine
Australia
About 2 months using the app
DSers replied November 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 6, 2024

Villanelle was so helpful from customer service. Thanks

GRP Oyuncak
United States
14 days using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

Honestly, I am overwhelmed with Joy. Vivian is such amazing support. She really tried to help me out tonight in fixing the serious challenge I had iny Shopify store. Everything is working fine now.

Nadis Stores
United States
3 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Aurora was quick and effective resolving my issue, its rare to deal with real professional nowadays but i was in good hands

oldcarlton
Switzerland
3 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 1, 2024

I am very happy with the assistance & help from Rita the DSers's customer support agent

ShortCutMastery
Romania
20 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 4, 2024

DSers est une application incontournable pour les marchands Shopify en dropshipping. Elle simplifie la gestion des commandes en permettant de traiter des centaines d'achats en un clic, tout en optimisant l’approvisionnement avec AliExpress. Son interface intuitive et ses fonctionnalités d'automatisation vous font gagner du temps et réduisent les erreurs. Parfait pour booster l’efficacité et l’échelle de votre business. Je recommande vivement pour un dropshipping plus rapide et efficace.

Chien et chat
France
About 1 month using the app
DSers replied November 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team