Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 19, 2024

muito bom

As Pechinchas
Brazil
3 months using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Perfect help! Fast respons and very nice :)

Besties&Trends
Sweden
3 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Very satisfied with the service provided by CHLOE. She helped me with everything, and sent me screenshots to help me out with my questions. Thank you CHLOE! <3

Goldie Sands
Australia
23 days using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Easy to use, quickly support. Very impress with attitude of supporters. Desert 5 stars services

Seguridad Entus Pies
Vietnam
29 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Hi there
This is Villanelle from the customer service team.
Glad to assist you today.

They was very helpful and knowledgeable about what I needed to do. And let's not forget patient.

ElKari Brands
United States
12 months using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

The app is amazing and the support is so helpful, Vivian helped me to clarify how to add new variants, thanks!

FAINACASE
Estonia
3 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 13, 2024

I had the pleasure of working with Zico this morning, I had few issues and he was outstanding in my opinion, he answered all my questions and was very thorough and his instructions were easy for me to follow, I wish I could rely on him for future issues he has a great understanding of the platforms. what an asset ....one again Thank YOU

Pawsey Pet
Australia
About 2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 6, 2024

Villanelle was truly amazing. so patient with me and helped fix all my issues. I was 100% ready to just give up since I am NOT tech savvy and Villanelle really saved the day. thank you thank you THANK YOU! Highly recommend. Phenomenal customer service.

Sanctuary Glow Up Goods
United States
About 1 hour using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 2, 2024

Maria, muito obrigado pelo seu atendimento, suas orientações foram claras e solucionaram os problemas de mapeamento> Parabéns!

Activa Homme
Brazil
10 months using the app
DSers replied December 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 21, 2024

So far so good. I am trying this new app. Had a few questions and Rita was very patient and great to work with. Thanks Rita.

Tezler
United States
3 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team