Reviews (31,053)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 29, 2024

Sandy was awesome helping me with an email issue where my customers were receiving too many emails from various sources. She investigated thoroughly and explained to me what was going on and how to find the ideal solution for me! thanks Sandy.

The Goose Nest
Canada
About 1 month using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2024

DSers is a fantastic tool for anyone in dropshipping. Its seamless integration with Shopify and efficient order management features save time and effort. The standout? Amazing customer service—responsive, professional, and always ready to help. With automated order syncing and supplier optimization, DSers makes scaling your business simple. Highly recommend!

Albay jewelry
United States
26 days using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Thank you Rfimp

You were to the point, polite and oh so knowledgeable. You are an asset to your company. I appreciate you. Thank you for the information and I hope you have a great day and and if you celebrate......Happy Thanksgivings.

JADE EMPOWERWEAR
United States
7 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 15, 2024

I've only been using Dsers for a few days and so far it's been working very well. It is very practical and simple. Even the free version helps a lot now in starting our store. I needed help and the service was very quick and efficient! Soon we will be making more sales to have the paid version and help us even more.

We Love Bargain
Portugal
About 1 month using the app
DSers replied October 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 19, 2024

⭐️⭐️⭐️⭐️⭐️

The DSers support team provides outstanding service! They respond quickly, are extremely professional, and always do their best to resolve issues. I highly recommend their platform and support!

Schuhding.de
Germany
6 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

I just wanted to take a moment to express my heartfelt gratitude to Selena from the DSers support team! I was having a bit of a crisis trying to figure out how to disconnect an old store from my DSers account, and Selena swooped in to save the day.

Not only was Selena incredibly knowledgeable and professional, but she also had a wonderful demeanor that immediately put me at ease. She listened attentively to my issue, asked all the right questions, and provided clear, concise instructions that helped me resolve the problem in no time.

What truly impressed me, however, was Selena's speed and efficiency. She responded to my query in a matter of minutes, and her solutions were spot-on. I was blown away by how quickly she was able to help me get back on track.

forbiddengemstones.com
United States
About 1 month using the app
DSers replied October 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Helpful customer service and doing there best to provide with all kinds of services.

Flexio
Netherlands
7 months using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 3, 2024

I was tearing my hair out with a product mapping issue. I was lucky enough to get Vivian on the live chat to help. She was extremely helpful and even more patient with my inexperience. It was an absolute pleasure being guided and taught by her. It's good that DSres has people that actually know what they're talking about.

Starry Spaceman
Australia
29 days using the app
DSers replied December 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 13, 2024

I had some initial problems and my first order I could not forward to Ali express by myself then I contacted Luna support and all my problems were solved in 10 minutes. I have never contacted such a problem solver support as Luna. Thank you very much. Nice that you exist.

Buyingshop
Germany
About 2 months using the app
DSers replied October 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 5, 2024

Hi, I love the app. And the customer service is wonderful. With Sans' help I was able to reimport all the products back to my store quickly. Thanks for everything.

Perlen Wiot
Germany
8 months using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team