Reviews (31,521)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

January 29, 2025

I was able to reset my currency back to the right one with help from our lovely Dsers staff Krystal. I was panicking so much but it's all good now because Krystal is a legend!

CarGearPro
Australia
3 months using the app
DSers replied February 5, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Title: Exceptional Support from Chloe!

I would like to extend my heartfelt thanks to Chloe for the exceptional support provided during my recent experience with DSers. Chloe’s quick and efficient help in resolving the issue with my Awaiting Orders was invaluable. She was professional, attentive, and ensured that everything was resolved smoothly. Her customer service truly stands out, and I am very grateful for her assistance.

I highly recommend DSers, especially if you get the pleasure of working with Chloe – she made all the difference! Keep up the great work, Chloe, and thank you once again for all your help.

Best regards,
[Mirza Shumon]

Mirza Mart
Saudi Arabia
2 months using the app
DSers replied December 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Adele was super helpful and attentive. Thanks so much for your assistance today. You made my day just a little lighter :-)

Guilty pleasure
United States
About 1 year using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 7, 2024

DSers has been an invaluable tool for streamlining my dropshipping business. Its seamless integration with AliExpress and Shopify has saved me countless hours, making order processing fast and efficient. I love the bulk order feature – it makes fulfilling multiple orders a breeze! The interface is user-friendly, and the customer support is always quick to respond to any questions. If you're looking for a reliable dropshipping tool that simplifies the entire process, DSers is definitely worth trying out!

Celonox
United States
6 months using the app
DSers replied November 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2024

Dsers makes fulfilling orders quick and easy. Their customer service is top notch, Selena was very helpful

Scarpian
Australia
Over 2 years using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 5, 2025

Always have the best help here, and very quick and efficient. Fiona was very nice and a great help to me and my store.

Elevate
Canada
5 months using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2024

Villanelle was amazing, she was able to resolve my issue quickly . She was patient and very kind. Thank you again for solving my issue :D it was simpler than I thought!

Lenumora
United States
4 months using the app
DSers replied January 3, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2024

As a beginner, there were some things I didn't understand, and Lucy kindly answered them. thank you very much. I highly recommend that you respond carefully.

LUNAphase
Japan
4 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2024

I spoke with Jasmine from the Customer Service Team today. Jasmine was very helpful and allowed me to ask as many questions as I needed to understand my subscription. She even offered further insight and assistance on things that I wasn't even aware of. I appreciate her help today and it makes me feel more confident with working with DSers as my dropshipping company.

My Store
United States
About 1 month using the app
DSers replied January 3, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 4, 2025

Great customer service, they walked me through all my questions and gave accurate answers. Thanks for all your help with my order, I truly appreciate it.

Shapewear Now
United States
5 months using the app
DSers replied January 6, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team