DSers‑AliExpress Dropshipping

Chrissy from DSers provided exceptional customer service! She was patient, knowledgeable, and incredibly responsive. Chrissy went above and beyond to address all my concerns and ensured I had a smooth experience. Her professionalism and friendly demeanor made a significant difference. Highly recommend reaching out to Chrissy for any assistance—she’s fantastic!

I had a small issue with my account and I was assisted by Holly. It was a great experience, I didn't have to wait which I would usually do in the other apps. Thanks a lot Dsers and Holly!

I recently had the pleasure of working with Chloe, a support specialist at DSers, and I cannot praise her enough for her outstanding assistance. I had been struggling with an ordering and payment issue on my account for over two weeks, which had caused significant delays in my business operations. Despite my repeated attempts to resolve the problem, I faced roadblocks at every turn—until Chloe stepped in.

From the moment Chloe took over, her professionalism and dedication were evident. She listened attentively to my concerns, reviewed the issue thoroughly, and assured me that she would work diligently to find a resolution. She explained each step she was taking and even provided me with additional tips to ensure my account functioned smoothly moving forward.

What truly stood out was Chloe's problem-solving ability. Not only did she fix the ordering and payment problems, but she also went above and beyond by ensuring my future transactions would proceed without hiccups.

Chloe's commitment to excellence and her empathetic approach turned a frustrating experience into a positive one. She demonstrated what customer support should be—responsive, knowledgeable, and genuinely invested in the customer’s success.

Thanks to Chloe, my business is back on track, and I have full confidence in using DSers going forward. I highly recommend DSers for their exceptional platform and especially for their incredible support team, exemplified by Chloe’s stellar service. She is a true asset to DSers and a shining example of top-tier customer support.

Very good and kind customer service by Olivia. I was having questions about roll-back orders and Olivia helped me along the way patiently. Thanks a lot.

Excellent service, helped me a lot and answered my questions, I was attended by Lena, 10 out of 10

excellent costomer support from Chrissy the dser suppport team is amazing my problem has beem solve in just a couple of minutes i did almost nothing just explain the problem and she solving really amazing costomer suppport.

I had the pleasure of working with Esfania from the customer service team, and I can't say enough great things about the experience! Esfania was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Thanks Esfania !!!

Maria was splendid in my technical issue making order payments. It was a quick fix and Maria showed me the way. Thank you. Cheers

I recently had the pleasure of working with Vivian on resolving an issue, and I am beyond impressed with her support. From the very beginning, Vivian displayed exceptional professionalism, patience, and expertise. She took the time to thoroughly understand my concerns, asking detailed and thoughtful questions to ensure she fully grasped the situation.

What stood out most was her clear and friendly communication. She explained each step of the process in a way that was easy to follow, and she always kept me informed about what to expect next. Her proactive approach and willingness to go the extra mile made a challenging situation so much easier to navigate.

Vivian not only resolved my issue quickly but also provided valuable insights and recommendations that will help prevent similar issues in the future. Her dedication to excellence and genuine care for customers is truly remarkable.

I can't thank Vivian enough for her outstanding support. She's a shining example of what customer service should be, and I feel lucky to have had her assistance. If I could give her more than five stars, I would!

I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.