Reviews (31,402)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 5, 2024

I would like to appreciate some excellent & exceptional service l received from Vivian. She really went out of her way in assist me with my queries. Please keep up the good work, much appreciated. Thank you.

Prestige Hub
South Africa
3 months using the app
DSers replied September 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Service client surper réactif et très professionnel. Super experience client!

Mon Tapis d'Eveil
France
About 2 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Exelent Job Thank You for the Support

Take Wishes
Germany
28 days using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2024

Awesome app. Excellent customer support.

My Store
United States
9 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Sandy from Dsers was an absolute delight to work with. She guided me step-by-step through my first order, ensuring a seamless experience. Her attention to detail and willingness to go the extra mile made all the difference. I couldn't be happier with the level of customer service she provided. Truly a testament to Dsers' commitment to customer satisfaction.

Savin Deals
Bahrain
4 months using the app
DSers replied September 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 27, 2024

I was assisted by Sans. He was very helpful into helping me with my issues of logging in.

AniBladez
United States
5 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 8, 2024

I recently had the pleasure of using DSers for my dropshipping needs, and I must say, the platform is both intuitive and efficient. However, the highlight of my experience was the exceptional support I received from Rita. Her dedication and expertise made resolving my issues smooth and stress-free. Rita's prompt responses and clear guidance truly went above and beyond. Thanks to her, I can confidently navigate DSers and make the most of its features. Highly recommend both the platform and the fantastic support team!

crownroyalshops
United States
About 1 month using the app
DSers replied September 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 9, 2024

I would highly recommend this company for your one stop shop and dropshipping needs. My rep name was celia.. she was very professional and provided me with great customer service and was very patient helping me fix my problem. Thank you.

Simplicity By Me
United States
23 days using the app
DSers replied September 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Holly was really helpful and answered quickly

Stargirl Boutique
United States
27 days using the app
DSers replied November 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 10, 2024

I love the support we got from Aurora

Lilla Världen
Sweden
6 months using the app
DSers replied October 15, 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team