Reviews (31,406)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 1, 2024

Olivia, is an asset to your company, great service

URBANOUTLET
United Kingdom
10 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 29, 2024

I was very please with the quick service from Wendy at Dsers, answered all my questions in a clear way with screenshots to help me and solved my problem, I am very happy to be with Dsers.

TulleLux Bridal Crowns & Accessories
United States
Over 2 years using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Just wanted to give a shout to vivian. Great customer service. She was kind, knowledgeable and super helpful. She answered all of my questions and provided the best solution. Thank you!

Anime Otaku
United States
22 days using the app
DSers replied September 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Ho recentemente avuto il piacere di lavorare con Zina di Dsers e non potrei essere più impressionato dal suo aiuto. Fin dal momento in cui ho contattato il servizio per ricevere assistenza con l'evasione del mio ordine, Zina è stata incredibilmente reattiva e competente. Mi ha guidato attraverso l'intero processo, rispondendo a tutte le mie domande con pazienza e chiarezza.

La professionalità e la dedizione di Zina al servizio clienti si sono davvero distinte. Ha fatto di tutto per garantire che il mio ordine fosse elaborato senza intoppi, e il suo atteggiamento positivo ha reso l'esperienza piacevole. Mi sono sentito supportato e valorizzato come cliente, il che è raro al giorno d'oggi.

Grazie agli sforzi di Zina, il mio ordine è stato completato senza problemi e non potrei essere più felice del risultato. Se mai avrete bisogno di assistenza con Dsers, vi consiglio vivamente di contattare Zina: è davvero una risorsa preziosa!

Ball Revolution
Italy
About 1 year using the app
DSers replied November 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Fast customer support. Thanks Aimee

Acu Lyfe
United States
20 days using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 31, 2024

Merci beaucoup pour le travail habite. Soutien et compréhension.

Boutiquimamanbebe.com
France
Over 1 year using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2024

I love the support we got from Aurora

Lilla Världen
Sweden
6 months using the app
DSers replied October 15, 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 21, 2024

So far so good. I am trying this new app. Had a few questions and Rita was very patient and great to work with. Thanks Rita.

Tezler
United States
3 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 4, 2024

I am very satisfied, pleasant service system, everything happens quickly and smoothly, pleasant communication. The system itself works quickly, does not crash and everything is laid out very clearly and comprehensibly.

Shophakas
Lithuania
17 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 23, 2024

The app is amazing and the support is so helpful, Vivian helped me to clarify how to add new variants, thanks!

FAINACASE
Estonia
3 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team