Reviews (31,411)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 13, 2024

I had the pleasure of working with Zico this morning, I had few issues and he was outstanding in my opinion, he answered all my questions and was very thorough and his instructions were easy for me to follow, I wish I could rely on him for future issues he has a great understanding of the platforms. what an asset ....one again Thank YOU

Pawsey Pet
Australia
About 2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 14, 2024

Easy to use. Fast and friendly customer service. Recommend.

Neon Terror MX
Mexico
30 days using the app
DSers replied October 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Sherry was awesome with Us. Very profesional

SonnyLovers
Spain
18 days using the app
DSers replied December 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 19, 2024

Thank you to Villanelle, she is a great attendant, she helped us a lot with our store

lojadmae
Brazil
About 1 year using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Hi there
This is Villanelle from the customer service team.
Glad to assist you today.

They was very helpful and knowledgeable about what I needed to do. And let's not forget patient.

ElKari Brands
United States
12 months using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

A Blanca foi muito objetiva em suas explicações e me ajudou a resolver minha questão rapidamente.

Nettibuy
Brazil
5 months using the app
DSers replied November 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 30, 2024

awesome

masterclean
United Kingdom
5 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 18, 2024

nota 100000 me atendeu muito bem e ainda resolveu meu problema com muita paciência. obrigado BLANCA

majoy info
Brazil
4 months using the app
DSers replied November 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 6, 2024

ok this app is seriusly impressive. I save so much time now with this for my dropshopping produc ; It lets you handle tons of orders at once.

Free is plenty to start out and so finally i found this, really good clear step by step when you install tyoo.

Cosmic Illumination
Australia
About 2 months using the app
DSers replied September 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 13, 2024

It was very good information! Helped me with everything i need!

VoordeelVibes
Netherlands
6 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team