Reviews (31,419)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 14, 2024

Zico helped me with my problem and was very patient

BubuDuduCentral
United States
About 2 months using the app
DSers replied October 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 12, 2024

A Blanca foi muito objetiva em suas explicações e me ajudou a resolver minha questão rapidamente.

Nettibuy
Brazil
5 months using the app
DSers replied November 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Strongly recommend. "Vivian" is truly a Gem, helped me utmost professional manner with alot of patience, guided me all the procedure couple of times and I was able to fix my problem.I hope to have "Vivian" again if I am going to face any problem in future, once again .. Thank you :)

My Store
Hong Kong SAR
2 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

It was amazing thanks uu for ur help Zinaa <3

Anime Keyz
Spain
21 days using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 5, 2024

Thanks for your help Holly.

Milikes
Sweden
2 months using the app
DSers replied November 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 23, 2024

The app is amazing and the support is so helpful, Vivian helped me to clarify how to add new variants, thanks!

FAINACASE
Estonia
3 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 6, 2024

Help and service from Zoe was wonderful, friendly and explained everything in great detail and helped to solve the request. 10/10
Thank you! =)

Mijn winkel
Netherlands
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2024

So far so good. I am trying this new app. Had a few questions and Rita was very patient and great to work with. Thanks Rita.

Tezler
United States
3 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2024

nota 100000 me atendeu muito bem e ainda resolveu meu problema com muita paciência. obrigado BLANCA

majoy info
Brazil
4 months using the app
DSers replied November 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

Olivia was super quick and helped me resolve my issue quickly and efficiently!

Simply Sagely
United States
4 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team