Reviews (31,379)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 28, 2024

Gostei muito do atendimento. O suporte me ajudou até o problema da minha solução. Muito obrigado Aurora

Play Compras
Brazil
About 2 months using the app
DSers replied October 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 27, 2024

Sure! Here’s a review for you:

I had a great experience with Dsers’ agent. The response time was excellent, which made the entire process smooth and efficient. Highly recommend their service for anyone looking for prompt and helpful support!

Greenmart Land
Pakistan
7 months using the app
DSers replied August 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 25, 2024

Fast response by Adele and problem quickly solved. thank you very much

Olivma
Netherlands
3 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 21, 2024

"I had a fantastic experience with Maria from DSERS. She was incredibly helpful and attentive, guiding me through the process with ease. Her support made a significant difference, and I truly appreciate her dedication. Thanks MARIA.

SpinGhar Online Store
Belgium
25 days using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 5, 2024

Isak helped us through with our first order. It was stressful but we could not have managed without him. Great tool and great service!

Moda Evoke
Sweden
3 months using the app
DSers replied September 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 9, 2024

I was having heaps of problems trying to connect Dsers to shopify but got onto the chat and they had me up and running real quick, excellent work guys

sMuggLieS BiZZaaar
Australia
6 months using the app
DSers replied September 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2024

I appreciated Blanca for your quick respond and helpful support me around questions on products. Thank you so much!!

Nyroth Store
United States
9 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Sherry was awesome with Us. Very profesional

SonnyLovers
Spain
18 days using the app
DSers replied December 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 24, 2024

Excellent Customer Service! I strong recommend!

Pet Stop Shop
Australia
3 months using the app
DSers replied October 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

A Blanca foi muito objetiva em suas explicações e me ajudou a resolver minha questão rapidamente.

Nettibuy
Brazil
5 months using the app
DSers replied November 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team