Reviews (31,416)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 22, 2024

Holly was such a wonderful helper. Class A customer support!

FOPPS
Sweden
3 months using the app
DSers replied October 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Rita provided excellent assistance in resolving my issue.

EliteDomain
United States
About 1 year using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Great and fast support! Selena was amazing :)

Kiddio
Slovenia
27 days using the app
DSers replied November 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

The app has been good so far. Selena have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.

Tending Desk
Italy
29 days using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Happy with the software. I had some questions and Raphael helped me very quickly thru the livechat. Appreciate his quick response

Dual Car Charger
Netherlands
4 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The staff were very helpful specially (Gloria) who helped me alot

My Store
United Kingdom
29 days using the app
DSers replied October 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 12, 2024

Otimo atendimento da Esfania, ela foi muito prestativa e gentil, obrigado.

Loja Belaly
Brazil
9 months using the app
DSers replied November 13, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 15, 2024

''Gloria'' A assistente que me ajudou muito, quando eu n tinha esperança de resolver um problemão que ate meu próprio coach me abandonou, muito Obrigado Gloria pelo seu super atendimento.

Shipyard
Brazil
About 1 month using the app
DSers replied October 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Thank you so much Celia for the outstanding customer service. I recommend dsers.

Gardens Artistry
United Arab Emirates
About 1 month using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 1, 2024

Fui atendido pela Rita e foi muito objetiva e resolveu muito rápido meu problema. Muito obrigado!

Souto Store
Brazil
7 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team