Reviews (31,411)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 16, 2024

Happy with the software. I had some questions and Raphael helped me very quickly thru the livechat. Appreciate his quick response

Dual Car Charger
Netherlands
4 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The staff were very helpful specially (Gloria) who helped me alot

My Store
United Kingdom
29 days using the app
DSers replied October 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 28, 2024

Good service from zico

Tassia
Sweden
5 months using the app
DSers replied October 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2024

"I had a fantastic experience with Maria from DSERS. She was incredibly helpful and attentive, guiding me through the process with ease. Her support made a significant difference, and I truly appreciate her dedication. Thanks MARIA.

SpinGhar Online Store
Belgium
25 days using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 15, 2024

''Gloria'' A assistente que me ajudou muito, quando eu n tinha esperança de resolver um problemão que ate meu próprio coach me abandonou, muito Obrigado Gloria pelo seu super atendimento.

Shipyard
Brazil
About 1 month using the app
DSers replied October 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Fui atendido pela Rita e foi muito objetiva e resolveu muito rápido meu problema. Muito obrigado!

Souto Store
Brazil
7 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Super nice customer support. Especially lovely helper Esfania. Thank you a lot. you were very helpful.

Roulf
Czechia
3 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2024

"Incredible Service!"
The support team was fast, efficient, and super helpful. They resolved my issue in no time, and their communication was clear. Highly recommend!
Big thanks for Blanca.

ANEA
United Kingdom
2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 7, 2025

Super helpful!!

The Mila Collection
United States
About 1 month using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Adele was very kind and gave me the necessary support with screenshots to facilitate the process on my questions.

Digi Realm
Spain
About 2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team