Reviews (31,411)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 29, 2024

Isak is super helpful, thank you for the help and will continue using DSers for it's great custyomer service

sleerenity
Australia
About 1 month using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Olá!

Posso dizer que todas as vezes que precisei usar o app, fui prontamente atendida.

Obrigada Aimee, seu atendimento foi extremamente eficaz e de uma total paciência comigo rss.!!
Esclareceu e resolveu meu problema em tempo record.
Forte abraço!!!

Zap Ofertas
Brazil
5 months using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 9, 2024

5 Stars! Great service!

Dripplo
United States
Over 1 year using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 19, 2024

Very nice and helped me quickly. Thank you so much.

Amada24
United Arab Emirates
10 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 22, 2024

I am very satisfied and learned so much with Sandy. She clarifies and explained to me every questions I asked and cleared it out. I can navigate DS confortable now.

Beyond Beauty and All
Canada
9 days using the app
DSers replied October 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

great customer support. thank you wendy

Vintagic
United States
10 days using the app
DSers replied December 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I recently encountered an issue that I couldn’t resolve on my own, but Maria from the support team was able to assist me within minutes. Fantastic support!

INSHOPY
Switzerland
6 months using the app
DSers replied September 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2024

It's simply the best app and their support is extremely fast and competent

Prazer de Luxo
Brazil
Almost 2 years using the app
DSers replied September 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 27, 2024

Sure! Here’s a review for you:

I had a great experience with Dsers’ agent. The response time was excellent, which made the entire process smooth and efficient. Highly recommend their service for anyone looking for prompt and helpful support!

Greenmart Land
Pakistan
7 months using the app
DSers replied August 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 4, 2024

Top tier support! I was facing issues with my account in AliExpress but Zico with their support team was very helpful and responded within minutes! They helped me to find a solution to my problem fairly quickly and I am very satisfied with the platform thanks to Zico’s help!

Ete Vogue
United States
5 months using the app
DSers replied September 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team