Reviews (31,721)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

June 13, 2022

Wants to force you to install a chrome extension in your browser. Keeps a pestering popup open on top of everything until you install extra software directly on your browser to track you more! I WILL NOT INSTALL A FORCED TRACKER!

YardSaleCGT
United States
5 months using the app
DSers replied June 13, 2022

Hello YardSaleCGT,

Thank you for your comment.
We just want to clarify that the Chrome Extension is indeed used for tracking, but for tracking the orders statuses, not you.
...

Edited May 28, 2022

Alen has asked me to leave a review but it's just my first hour. Customer service is very fast and helpful so I am happy about that. So far, Oberlo was much more user friendly so I miss it already. UPDATE: After just 5 days, this app is lacking a lot from Oberlo. I just learned that the real free plan for Oberlo users allows for 3 stores, however only a total of 500 products for the combined 3 ...

Swagg Boss
United Arab Emirates
5 months using the app
April 29, 2023

ME APARECE ESE MENSAJE Y NO PUEDO USARL
DSers-AliExpress Dropshipping no es compatible actualmente

Runoty online
Chile
4 months using the app
DSers replied May 1, 2023

Hello,

Thank you for your feedback.
This is actually a visual bug coming from Shopify, and your store can function with DSers normally.
We are working with the Shopify team ...

June 4, 2022

Venant d'Oberlo je trouve cette application très compliquée et vraiment pas intuitive. Bref une vrais galère à utiliser. Le mapping avec les options est vraiment prise de tête. Et que dire des notifications ! On ne peut pas les supprimer et on ne voit pas tout de suite de quel produit il s'agit. Je met une étoile parce qu'il faut rester positif...

Looqita
France
4 months using the app
DSers replied June 6, 2022

Bonjour,

Merci pour votre commentaire.
Nous comprenons que DSers peut etre un peu complique a prendre en main, a cause des nombreuses fonctions disponibles.
N'hesitez pas a ...

Edited March 26, 2019

I am giving a second star because it's a free app. I was glad to find something with so many good reviews, but let's be honest, none of the reviewer has really use that application... its not possible.So i will try to write something accurate.
After 2 weeks using it, I have asked few things to the support, and still waiting for good and helpful answers.
Regarding the application, its not very ...

made4health
Latvia
3 months using the app
DSers replied March 26, 2019

Hello sir! Thank you for your feedback, we are always open to critics! They help us improve as we are still fairly new and developing new features.
Indeed, we do not have an ...

Edited April 25, 2024

On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair ...

Online Shop au
Australia
3 months using the app
October 16, 2021

The app does not allow for fully automatic price updating, when the supplier updates the price. It also only allows you to change the pricing multipliers/rules once every 30 days, something that can be annoying when you start using the service. The customer service is extremely fast and knew most of the problems and potential solutions which is a plus; the only reason I gave 2 stars. They were ...

Smart Sales Australia
Australia
3 months using the app
DSers replied October 17, 2021

Hi Smart Sales Australia,

Thank you for your review! We are developing the automatic price updating feature at the moment, stay tuned! And we apologize if you felt pushed to ...

Edited January 12, 2023

Update: DSers support was somewhat of a help investigating the issue. Long story short the taxation added to products without much uniformity leaves open the possibility that someone could take advantage of it and charge "tax" and just pocket the money. It also leaves open the possibility that there could be big discrepancies even when nothing nefarious is going on. I would like to see more ...

ShopForNight
United States
3 months using the app
DSers replied January 12, 2023

Hello,

Thank you for your feedback.
We are glad that the customer service team was able to fix the issue with your order after you manually fulfilled the order by mistakes.

...

January 23, 2023

supplier optimizer wich is the whole point of this app never works either its in maintenance so 5 times a day or it just send error message you can search by picture by link or directly in the app it just dont work , the product sheet is glitched as fuck if the supplier have 50 product in stock why does the app put 4800 in my store stock ????????????? pruct cost 3.90 + 2 for shipping and the app ...

DailyTechMarket
France
About 2 months using the app
February 28, 2020

This app lacks very basic features. That is the ability to (1) keep products automatically in sync (price, inventory) between Aliexpress and Shopify and also to set basic flags in shopify (taxable, not to continue selling when out of stock). Too much manual work for me to overcome these so I removed the app

SpottedFrogs
Australia
About 2 months using the app
DSers replied February 29, 2020

Hi there! The feature you mentioned is available in Pro version. It will be rolled out to the public soon. Sorry for the inconvenience and it would be great if you are ...