Reviews (31,721)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

May 23, 2022

I think Dsers it's kind of hard to figure out, a lot of information, but it seems ok. I liked Oberlo better, was more clean and clear. I'm still trying to figure it out. Hope gets better and more accessible. Got help from Meena today, she was fast, kind and communicative, appreciate it.

TrueKindstore
United States
Over 1 year using the app
December 11, 2023

Je veux que cette application soit gratuite pour moi.
mais je n'arrive plus à l'utilisée gratuitementé
pourquoi?

avsuper
Canada
Over 1 year using the app
DSers replied December 13, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

December 30, 2023

Sherry responded to me quickly and was open to helping me resolve my issue fairly quickly.

Thank you Sherry

avalovette
United States
Over 1 year using the app
DSers replied January 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you for your review. We will maintain our dedication and continue to provide a great ...

July 18, 2024

Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.

Ylisaofertas.com
Brazil
3 months using the app
DSers replied July 21, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

July 16, 2023

I am getting an error message that the app is unsupported in shopify. I am seeking some help on this. Will i have to delete all my products that i have uploaded on my store.

femboujee89.com
United Kingdom
Over 1 year using the app
DSers replied July 19, 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your ...

August 22, 2022

I had good customer service from Jessica. She was quite helpful. I am not finding this app as easy to use as Oberlo, and she was able to help walk me through my problem. I have yet to have DSers respond to an email, but they are quick to respond in chat.

Rocket Pets
United States
12 months using the app
DSers replied August 22, 2022

Hello Rocket Pets,
Thank you for your review, and your kind words for Jessica.
We understand that DSers may be a little different from Oberlo.
Please let us know if you have ...

Edited May 20, 2022

I was advised to switch to DSers because Oberlo was shutting down. So I migrated & now all of my pricing is messed up. I have spent the last 2 days trying to figure out how the pricing works as I sell in AUD. Now I have just discovered I can't include shipping costs when I import & push to my store. I have to average them out using my pricing rules ! Oberlo could add shipping with no problems. ...

Flora By Millie
Australia
10 months using the app
June 10, 2024

The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.

Days of Spring
Australia
5 months using the app
DSers replied June 12, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

Edited February 1, 2023

They can be extremely slow! The remapping has taken over 20 days and still needs to be done. If they told me they could not help in the first place, then I would have done it myself 100 times!

Rosery Poetry
France
8 months using the app
DSers replied July 5, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a ...

May 1, 2023

estou tendo problemas com o DSERS preciso de suporte para resolver a minha situação porque estou querendo procesar os meus primeros pedidos na plataforma porem esta aparecendo um erro nele que nao me permite liberar para o receber os pedidos dos meus clientes... entre em contato no e-mail so que ate agora nao tive resposta

dagale
Brazil
8 months using the app