Reviews (31,721)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

October 29, 2024

ALL OF MY ITEMS ARE SHOWING UP AS SOLD OUT ALREADY. PLEASE HELP ME FIX THIS INVENTORY ISSUE

Digital Dream Depot
United States
4 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

November 7, 2024

i had a great experience with krystal... she was really helpful.

My Store
Canada
About 1 month using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

October 29, 2024

Great product though I hate the back and forth of fulfilling orders.

Staff are always very supportive and are awake 24/7 and very helpful

I recommend

The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

Style & Bounce
United States
3 months using the app
DSers replied October 31, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

October 21, 2024

bom atendimento, rápido e objetivo! Gosto assim, sem enrolações

HAVIVAH
Brazil
5 months using the app
DSers replied October 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

October 26, 2024

chrissy gave me a informative data.I recommend her and appriate her

Premium Parts
Pakistan
About 2 months using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

October 24, 2024

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Candeluna
Germany
About 2 months using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...

October 12, 2024

Lina was really helpful when attending to any concerns I had. She was also very prompt and clear when emailing her.

Anzari interiors
Australia
6 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...

October 18, 2024

So far so good. Support go above and beyond when it came to help so that is a huge plus!

Lustre
Australia
About 2 months using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

October 16, 2024

why am i paying $499.90 USD every days?

Vintage Online
South Africa
19 days using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

November 18, 2024

My Friend Chrissy, just helped me to solve a problem, Thank you very much. Without this help i couldn't go any further.
Many Thanks.

VonBStyle
Netherlands
About 8 hours using the app
DSers replied November 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...