Reviews (31,235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.
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excellent costomer support from Chrissy the dser suppport team is amazing my problem has beem solve in just a couple of minutes i did almost nothing just explain the problem and she solving really amazing costomer suppport.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Vivian on resolving an issue, and I am beyond impressed with her support. From the very beginning, Vivian displayed exceptional professionalism, patience, and expertise. She took the time to thoroughly understand my concerns, asking detailed and thoughtful questions to ensure she fully grasped the situation.
What stood out most was her clear and friendly communication. She explained each step of the process in a way that was easy to follow, and she always kept me informed about what to expect next. Her proactive approach and willingness to go the extra mile made a challenging situation so much easier to navigate.
Vivian not only resolved my issue quickly but also provided valuable insights and recommendations that will help prevent similar issues in the future. Her dedication to excellence and genuine care for customers is truly remarkable.
I can't thank Vivian enough for her outstanding support. She's a shining example of what customer service should be, and I feel lucky to have had her assistance. If I could give her more than five stars, I would!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Maria was splendid in my technical issue making order payments. It was a quick fix and Maria showed me the way. Thank you. Cheers
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was quite lost and tried your support. Raphael from the support team helped me with such ease and clear guidance. I went from lost to happy and calm :)
Absolutely beautiful experience
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They have great customer support and are available 24/7. I was helped by Selena and she was great!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Just had a complicated mess sorted by them. It took an hour but they were patient and walked me through the process.
5 stars!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns.
What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me.
The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy was awesome helping me with an email issue where my customers were receiving too many emails from various sources. She investigated thoroughly and explained to me what was going on and how to find the ideal solution for me! thanks Sandy.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team