Reviews (31,498)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 18, 2024

The live chat is so convenient. Only thing is that it's only done through facebook messenger. The rep I was talking to very very helpful with fast responses to my questions and concerns. My issue was resolved quickly.

My Store
United States
3 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 10, 2024

Olivia was great, helped me solve my problem!

Vitalume
Canada
2 days using the app
DSers replied December 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Fantastic customer service! Fast and professional answers! 10/10

BelliBelt
Sweden
11 days using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Thankyou so much Neva,Customer service for perfect.Helped me so fast didn’t let me wait at all.Assited with screenshots immediately and solved every doubt i had!Neva was great!!Would really hope i get connected with Neva next time!

CavitechMed
Canada
About 2 months using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Thanks for your help Holly.

Milikes
Sweden
2 months using the app
DSers replied November 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Thanks you lucy for you help

Atelier BookNook
France
22 days using the app
DSers replied December 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Great service!

BikerZoneZ
United States
5 months using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 7, 2024

Bonjour,

Je tiens à exprimer ma gratitude pour l’assistance exceptionnelle que Rita de votre équipe Dsers m’a apportée récemment.

Rita a fait preuve d’un professionnalisme exemplaire, d’une grande réactivité et d’un sens aigu du service client. Grâce à son aide, le problème rencontré avec ma commande a été résolu rapidement et efficacement.

Je suis pleinement satisfait de la qualité de son intervention et de son implication. Ce type d’accompagnement renforce ma confiance envers votre plateforme et me conforte dans mon choix de collaborer avec Dsers.

Encore un grand merci à Rita pour son travail remarquable !

Cordialement,

BRIMALA
United Kingdom
2 months using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 5, 2024

I love the 24/7 service. They reply fast and for me the problem was solved within seconds. Thank you Isak.

Blanche Family
Spain
About 2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Merci beaucoup pour le travail habite. Soutien et compréhension.

Boutiquimamanbebe.com
France
Over 1 year using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team