Reviews (31,411)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 30, 2024

super schneller service!! Esfania hat mir mir sehr schnell und sehr nett geholfen!! vielen dank liebe Esfania

mylorso.com
Switzerland
4 months using the app
DSers replied January 3, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Eu estava desanimado achando que eu não iria conseguir, foi quando eu acionei o suporte e a Sandy me ajudou muito, ela foi muito atenciosa e paciente e me ajudou e me ensinou muito bem, sou muito grato pelo atendimento desta profissional super qualificada. Gratidão.

NovaNex
United States
About 1 month using the app
DSers replied October 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2025

J'ai eu une personne très agréable du nom de Selena qui a répondu très rapidement et efficacement à mes attentes. Elle m'a montré avec des photo écran comment gérer mon problème, m'a accompagné dans le processus jusqu'au bout.

La Caverne De Chababa
Guadeloupe
7 months using the app
DSers replied January 13, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 1, 2024

Selena was patient, helpful with my Questions.

Reel Nauti
United States
28 days using the app
DSers replied December 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Beautiful work and communication

Ayeshamna
Australia
24 days using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 16, 2024

Fantastic customer service! Fast and professional answers! 10/10

BelliBelt
Sweden
11 days using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The best of the best. Really easy and quick with the help I needed. Can recommend.

Cuddle Buddies
Germany
6 days using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 6, 2024

best customer service ever Rita helped me alot

ShopWagon
United States
15 days using the app
DSers replied November 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Love the app and everything related to it. They have the best support in the world, Zico was an agent who is hyper welcoming and master of the job.

Gifts Galore
United States
About 15 hours using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 24, 2024

Raphael was really helpful,answered my question instantly very professional

Luxe Locks Co
United Kingdom
18 days using the app
DSers replied October 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team