Reviews (31,419)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 4, 2024

Top tier support! I was facing issues with my account in AliExpress but Zico with their support team was very helpful and responded within minutes! They helped me to find a solution to my problem fairly quickly and I am very satisfied with the platform thanks to Zico’s help!

Ete Vogue
United States
5 months using the app
DSers replied September 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Eu estava desanimado achando que eu não iria conseguir, foi quando eu acionei o suporte e a Sandy me ajudou muito, ela foi muito atenciosa e paciente e me ajudou e me ensinou muito bem, sou muito grato pelo atendimento desta profissional super qualificada. Gratidão.

NovaNex
United States
About 1 month using the app
DSers replied October 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2024

I appreciated Blanca for your quick respond and helpful support me around questions on products. Thank you so much!!

Nyroth Store
United States
9 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2024

very good support, i had a little problem with somthing and needed help and then my boy vivian from the Dsers support team helpt me out easy and clean very good

Vinista Shop
Belgium
2 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The best of the best. Really easy and quick with the help I needed. Can recommend.

Cuddle Buddies
Germany
6 days using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 15, 2024

''Gloria'' A assistente que me ajudou muito, quando eu n tinha esperança de resolver um problemão que ate meu próprio coach me abandonou, muito Obrigado Gloria pelo seu super atendimento.

Shipyard
Brazil
About 1 month using the app
DSers replied October 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I was having heaps of problems trying to connect Dsers to shopify but got onto the chat and they had me up and running real quick, excellent work guys

sMuggLieS BiZZaaar
Australia
6 months using the app
DSers replied September 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2024

Isak helped us through with our first order. It was stressful but we could not have managed without him. Great tool and great service!

Moda Evoke
Sweden
3 months using the app
DSers replied September 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 19, 2024

Customer service specialist Chloe is awesome and addressed my issues. I wish all customer service specialists are as great as her.

Nifty Clutters
United States
3 days using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 6, 2024

Ótima plataforma! Atendimento rápido e excelente da Hayley que me atendeu e deu suporte hoje, e também Erola que me ajudou ontem.

Core Market
Brazil
About 1 month using the app
DSers replied December 9, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team