Reviews (31,728)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

October 21, 2024

Using FB Messenger for customer service chat is a pretty efficient method, good on DSers' part. Sandy did a good job.

atak llc
United States
28 days using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Celia was extremely helpful in helping me choose the subscription that best suites my needs. I love that tech support is available 24/7

My Store
United States
About 1 month using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 17, 2024

I had an issue importing a product from Dsers to my Shopify store and Vivian was there to help me navigate me and find the solution so fast and easy . she is amazing and I wish to have her available every time I have an issue . she is so helpful and kind thank you so much Vivian

Epicprods
Bulgaria
6 months using the app
DSers replied September 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 6, 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
United States
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

If Communication Is Your Concern, I will Tell You That Dser-ali express dropping has a team that will work with you. I Was Locked Out Of My Account And Emma Assisted me with getting back into my account.

buyuffhere.shop
United States
4 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Rita worked on my issue verry quickly and efficiently. Thank you Rita! Best regards!!!

Pet Funny Place
Portugal
3 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Esfania provides excellent quality and reliable service. Highly recommend!

KatBuddies
Germany
4 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2024

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent.
Thank you very much Jess for the service

Planet de chiens
Canada
About 2 years using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Luna from DSers was very helpful and quick with resolving issues I had setting up my store. Thank you!

My Store
United States
2 months using the app
DSers replied October 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 1, 2024

5/5

Best support ever.

Rivera
Belgium
3 months using the app
DSers replied December 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team