Reviews (31,396)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 13, 2024

Esfania is the best and I can prove you if you want hahah. Solved my problem fast, love it. Where could I put 1000 stars please? ⭐⭐⭐⭐⭐

Avelin Store
Brazil
23 days using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 15, 2024

My friend Aimee helped me with my big issue. I am truly satisfied with this service

Fiksani
Serbia
10 months using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 8, 2024

Rita was the best customer service agent I have met across any form of customer service throughout my life. She went beyond all the measures to make sure the customer is satisfied. She deserves everything for her dedicated service.

Scented Sanctuaries
Germany
6 months using the app
DSers replied September 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 2, 2024

Rita at Dsers has been truly amazing she helped with low stock I had no clue but with her expertise and kindness she helped me so much. She is a credit to your organisation and would always wish to speak with her if I had another query . Keep being amazing Rita x

Kids Soles
United Kingdom
5 months using the app
DSers replied September 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 9, 2024

Great support

SKY EMPORIUM
Canada
About 2 years using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 13, 2024

Good support from Rfimp

Givenu
Bangladesh
About 2 months using the app
DSers replied November 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Very good service

Vertexia
Spain
2 months using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2024

Olivia was great, helped me solve my problem!

Vitalume
Canada
2 days using the app
DSers replied December 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

Bom Moço
Brazil
12 months using the app
DSers replied September 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

I was assisted by Rita and I really liked it. It was the best service I’ve received in recent years."

Altura Store
Brazil
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team