Reviews (31,057)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 17, 2024

Elora did an amazing job with helping me setup my order process. Fast and easy to use thank you

DogsPawadise
United States
3 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Blanca is very friendly and helpful. She helped me a lot with my questions and always answered me quickly. You need people like that in customer service.

MY-KALU
Switzerland
7 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 13, 2024

Krystal saved my business today! I had an absolutely amazing experience with the chat support of Krystal! From the moment I reached out, I was met with quick, very friendly, lovely and professional assistance. The response time was incredible—within seconds, she immediately understood my issue.She was knowledgeable and efficient, guiding me step-by-step through the solution, than followed up to ensure that everything was fully resolved.
It’s rare to feel this level of care and attention in customer service. I felt truly valued and understood, and my issue was handled with such ease and efficiency that it exceeded my expectations. Thank you for solving my issue stress-free and for going above and beyond!

Kids Safety Gear
Austria
About 2 months using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 18, 2024

I would definitely use this app and if I ever need assistance I truly hope I get Neva to help me. Neva was eager and willing, helpful and knowledgeable. You can't ask for more. Thanks, Neva!

Forever Spring & Things Gift Shop
United States
10 months using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 17, 2024

I was assisted today by a very knowledge rep in a very quickly and efficient manner. The representative was able to downgrade my account and remove store from my account I will be back once I learn more about ecom thanks for your assistance.

Additionally the representative stayed online to assist further with removing an unauthorized store from my account which was a blessing to me thanks thanks

Skyrose Trendy Decor
United States
5 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 23, 2024

Sandy was very helpful and did her best to resolve my problems and gave me better understanding of why they are happening.

JELESACK
United Kingdom
Over 2 years using the app
DSers replied November 25, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 7, 2024

I recently had the pleasure of using DSers and was incredibly impressed by their customer support. Blanca, a member of the support team, was particularly helpful. She guided me step by step through the website and assisted me in setting up my shipping costs. Her patience and clear instructions made the process much easier than I anticipated. Blanca was not only knowledgeable but also very friendly, which made the experience even better. I highly recommend DSers for their excellent service and their amazing team, especially Blanca!

Strazza
Sweden
3 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 10, 2024

I had an excellent experience with Vivian from DSers support. They provided outstanding customer service, patiently listened to my issue, and resolved it efficiently. I’m very impressed with their professionalism and quick response time. Highly recommend DSers support – they went above and beyond to help me.

Maximus Team Sales
United States
5 months using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 16, 2024

I highly recommend Dsers to any dropshipper! It’s packed with all the features you need to run your business smoothly, and even beginners like me can learn everything from scratch. Special thanks to Chloe from customer support—she was fantastic, guiding me step by step through everything. The app is super user-friendly, the features are amazing, and the support team is so friendly. It’s been an incredible experience so far!

Prestige helmets
Australia
20 days using the app
DSers replied November 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Since this is my first purchase, Raphael has helped me with the entire process. I appreciate your professional help

Cabric Shop
United States
3 months using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team