DSers‑AliExpress Dropshipping

I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!

Needed to rollback a fulfilled order on DSers and support chat was insanely fast. Zico popped up and helped me resolve my issue in just a few minutes!

Outstanding experience! Wait time was less than 30 seconds. Assisted by Chloe, who resolved my issue in record time—just under 3 minutes. It’s almost unheard of to receive such swift and efficient customer support. This has been my consistent experience every time. Truly exceptional service!

I recently started using the DSers app on Shopify for managing my dropshipping business, and it has significantly streamlined my order management process. The app integrates smoothly with Shopify, making it easy to automate order fulfillment and find products. I was initially attracted to DSers because of its bulk ordering feature, which saves me a ton of time compared to placing orders individually. The app also makes product sourcing much simpler with access to a wide variety of suppliers and the ability to import products in just a few clicks.

What really stood out for me, though, was the customer service experience I had with Elora. When I encountered some setup challenges, Elora was incredibly helpful. She was patient, knowledgeable, and walked me through every step needed to resolve the issue. Not only did she address my immediate concerns, but she also provided some additional tips for optimizing my product sourcing and order processing in DSers. Her guidance made a real difference in how quickly I was able to get up and running with the app.

Overall, DSers has proven to be a valuable tool for my dropshipping business, and the customer support from Elora was a big plus! If you’re looking for a Shopify app to streamline dropshipping, DSers is a great choice—especially with knowledgeable support reps like Elora ready to help.

Chrissy from DSers provided exceptional customer service! She was patient, knowledgeable, and incredibly responsive. Chrissy went above and beyond to address all my concerns and ensured I had a smooth experience. Her professionalism and friendly demeanor made a significant difference. Highly recommend reaching out to Chrissy for any assistance—she’s fantastic!

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The DSers support team provides outstanding service! They respond quickly, are extremely professional, and always do their best to resolve issues. I highly recommend their platform and support!

I had the pleasure of working with Selena from DSers, and I can confidently say she went above and beyond to help me with my needs. Her professionalism, patience, and knowledge were outstanding, and she made the entire process seamless. Selena was quick to respond, provided clear guidance, and genuinely cared about resolving my issues efficiently. It's rare to come across such exceptional customer service, and I couldn't be more grateful for her support. Thank you, Selena and DSers, for an amazing experience!

I haven't had an order yet so I can't comment on that, but the customer service is 10/10 - I reached out via facebook messenger, got connected to a real person right away! Rfimp not only answered my questions but he also provided me with screenshots of exactly what to do, and he was a pleasure to talk to. I am not great with technology, so having support like this makes me way more comfortable moving forward!
Thanks Rfimp!

Sandy has helped me with almost two months worth of trouble with dsers and aliexpress in less than 5 minutes. This rep was quick, understanding, and polite. I hope to have you again if problems arise, you are a blessing and I thank you.

I had a small issue with my account and I was assisted by Holly. It was a great experience, I didn't have to wait which I would usually do in the other apps. Thanks a lot Dsers and Holly!