Reviews (31,242)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 30, 2024

Great app, and thanks to Esfania for her help! I've been using it for years and it's a must-have.

Dame Fleur
France
Over 3 years using the app
DSers replied December 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 25, 2024

Wonderful customer service! Maria was super helpful—really appreciate your assistance. :)

iBeautyAcademy.ca | PMU, Numbing Cream & Beauty Products to Canada | USA | Australia | Austria | Denmark | UK | France | Germany | Ireland | Italy | Japan | Netherlands | New Zealand | Norway | Poland | Portugal | Spain | Sweden | Switzerland |Singapore..
Canada
Over 2 years using the app
DSers replied November 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 16, 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.

InspireIR Shop
Canada
About 2 months using the app
DSers replied November 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 17, 2024

Great customer service. I still don't know how they did it or what they did, but at least MY customer is now taken care of. :)

Books & More Boutique Shop
United States
9 months using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!

SecretShopNow
Panama
2 months using the app
DSers replied November 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 3, 2024

I was tearing my hair out with a product mapping issue. I was lucky enough to get Vivian on the live chat to help. She was extremely helpful and even more patient with my inexperience. It was an absolute pleasure being guided and taught by her. It's good that DSres has people that actually know what they're talking about.

Starry Spaceman
Australia
29 days using the app
DSers replied December 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 19, 2024

Great app. Super customer service. I would give more than 5 stars if I could.

Vaquero Outfit
United States
About 1 year using the app
DSers replied November 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Elora did an amazing job with helping me setup my order process. Fast and easy to use thank you

DogsPawadise
United States
3 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

I’ll give dsers 5 stars because I had a great experience with the customer service who’s name is “Rita” she was prompt, polite, and extremely helpful in addressing my needs. She made everything easy to understand and quickly resolved my issue. I appreciate her professionalism. Thank you!”

Noble luxury
United States
4 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 25, 2024

I recently reached out to DSers customer service and had the pleasure of being assisted by Vivian.
From the moment she responded, her professionalism and genuine care were evident.
She not only resolved my issue with impressive expertise but went above and beyond to ensure everything was perfect.
Even after my initial problem was solved, Vivian continued to offer assistance, asking if there was anything else she could help with.

Her thorough and attentive approach made me feel truly valued as a customer.

DSers is fortunate to have such an incredible asset in Vivian, who truly adds outstanding value to their team.

Livandy
Netherlands
About 1 month using the app
DSers replied November 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team