Reviews (31,732)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

October 14, 2024

Rita helped me solve my problem with tracking numbers in just a few minutes... all the best to Rita

Von Riche
United States
About 1 month using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Very happy with the app.
I had an issue recently, but that was fixed by a support member named Lucy very quickly.

Psych Outlet
Australia
Over 2 years using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 24, 2024

Great for beginners, especially because they have 24/7 support! Rin and Bianca should get raises! quick to answer and send lots of helpful screenshots.

Official Z-Comfort
United States
3 days using the app
DSers replied October 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 10, 2024

Rfimp was good. Helped me with my issue right away

PawLift
Greece
2 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

The app itself is great, customer support even better!
Thanks Lydia

Nord Home
Switzerland
19 days using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Very great. Also Villanelle from the customer service helps any time and fast!

Krysol
Italy
4 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Adele was so helpful! I asked so many questions and was confusing myself but Adele was very patient with me and just kept explaining everything for me. We went back and forth for about 1.5 hours trying to get stuff fixed and just explaining stuff to me. Very very helpful! It's been a very long time since I had that great of service. Keep up the good work and give this person a bonus for their outstanding customer service!

Hero's Arsenal
United States
4 months using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

I am extremely satisfied with the service provided by Chrissy. THE BEST! she helped me with all my questions

Otherwise Entertainment
United States
3 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 22, 2024

I had a great experience with DSers support, thanks to Rhimph! They responded incredibly fast and provided me with clear, helpful guidance. Rhimph made sure all my questions were answered and helped resolve my issue efficiently. Excellent customer service – couldn’t be happier!

ZENOVARA
Netherlands
5 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 9, 2024

Holly was really helpful and answered quickly

Stargirl Boutique
United States
27 days using the app
DSers replied November 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team