Reviews (31,432)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 13, 2024

Super nice customer support. Especially lovely helper Esfania. Thank you a lot. you were very helpful.

Roulf
Czechia
3 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 25, 2024

Villanelle was so helpful to me today. She saved the day! Thanks a lot.

MORYN
United States
9 days using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2024

Love this app, vital to my business operations. Had a small issue and Maria helped me quickly solve the problem!

Dolbrook
United States
6 months using the app
DSers replied September 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 21, 2024

He usado Dsers y la verdad que la plataforma funciona correctamente, pero lo mejor ha sido la atención al cliente. En mi caso, Aurora de atención al cliente, me ha ayudado de una forma excelente, indicándome los pasos que tenía que seguir y ha estado pendiente de que solucionase mi contratiempo con un pedido.

Da gusto trabajar con empresas como Dsers. 100% recomendable!

MinePixel
Spain
3 months using the app
DSers replied November 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 4, 2024

Olivia is amazing!!!!!!

Lollitaz
Brazil
11 months using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Great support

SKY EMPORIUM
Canada
About 2 years using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 2, 2024

I had a problem and the customer support, it was a very friendly women her name was Maria, helped me very fast.

DECANTO
Germany
9 days using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Great service!

BikerZoneZ
United States
5 months using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 12, 2024

I recently had the pleasure of working with Chrissy from the DSers team, and I can't say enough good things about the experience! Chrissy was incredibly quick, efficient, and effective in resolving my issue. From the moment I reached out, they were attentive, making sure to fully understand my concerns. What stood out was Chrissy’s patience—taking the time to explain how the DSers processing system works, which made everything much clearer for me.

What I appreciated most was how Chrissy made the entire process feel so smooth and stress-free. My issue was resolved in no time, and I’m genuinely grateful for the outstanding support. If you ever need help, I highly recommend reaching out to Chrissy—you won’t be disappointed!

My Store
Netherlands
33 minutes using the app
DSers replied November 13, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 12, 2024

I recently encountered a minor issue with Dsers and was pleasantly surprised by their exceptional customer support. When I reached out to their help center, I was greeted by a knowledgeable and patient representative who took the time to understand my problem. They guided me through the process step-by-step, ensuring I was fully equipped to resolve the issue. The level of service I received was truly outstanding and has solidified my trust in Dsers.

BroSis Store
United Arab Emirates
About 2 months using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team