Reviews (31,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 17, 2024

Great service!

BikerZoneZ
United States
5 months using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

app works fine, i ran to some problems with the syncing,
but Sandy were really helpful to me, Thank you!

RHP
Israel
4 months using the app
DSers replied September 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 28, 2024

olivia is great support. she resolved all my queires

Canova
Canada
28 days using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 1, 2024

One of the best support interactions i had. Lucy did great job helping me with my issue. She replied fast, her answers were helpful and easy to follow, plus she sent me detailed screenshots. Keep it up Lucy!

C&T Lebete
Poland
5 months using the app
DSers replied September 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Esfania is the best and I can prove you if you want hahah. Solved my problem fast, love it. Where could I put 1000 stars please? ⭐⭐⭐⭐⭐

Avelin Store
Brazil
23 days using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

I was assisted by Rita and I really liked it. It was the best service I’ve received in recent years."

Altura Store
Brazil
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited September 7, 2024

I had a problem with an issue about having products on my website but on the website it was written Out of stock for almost all my product. With the help of my agent, i change the settings for the shipment and everything is ok now.

I got a second problem on the September 7, and the agent told me what to do to unsync the price changing with my store. So That was a good help.

Ozio Web Store
Canada
19 days using the app
October 7, 2024

Lucy helped me to setup things for my store by explaining every step to connect my product to Dsers. Highly Satisfied

Everyday Health Co.
New Zealand
5 days using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Rita was the best customer service agent I have met across any form of customer service throughout my life. She went beyond all the measures to make sure the customer is satisfied. She deserves everything for her dedicated service.

Scented Sanctuaries
Germany
6 months using the app
DSers replied September 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Zoe was an amazing help! She went above and beyond to help me with operational tasks in the software!

Mensia Fortis
Australia
4 days using the app
DSers replied January 20, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team