Reviews (31,402)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 17, 2024

i had an issue with my product, Chloe was quick to help and in no time pointed me in the right direction to get my issue resolved!! amazing service by Chloe!

sensaura
Israel
20 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 3, 2025

Gostaria de elogiar o excelente atendimento da Fiona. Ela foi clara, ágil e extremamente cordial, resolvendo minhas dúvidas com muita eficiência. Sua atenção e profissionalismo fizeram toda a diferença. Parabéns pela qualidade do serviço!

Zentter
Brazil
About 1 year using the app
DSers replied January 6, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2024

I had the pleasure of working with Rfimp for DSers services, and the experience was exceptional! Their expertise and support made the entire process smooth and efficient. Rfimp's guidance was invaluable, helping me navigate and optimize my DSers setup effortlessly. Highly recommend their services to anyone looking for reliable and expert assistance!

Iman Elegance
United States
About 2 months using the app
DSers replied September 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Me ajudou muito!!!

My Store
Brazil
4 months using the app
DSers replied October 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Muito simples de usar e o suporte é extremamente eficaz!

Cantinho da Oferta - Site Oficial©
United States
3 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Amazing support! Jesse was very helpful!

LuxeCurves Lingerie
New Zealand
5 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 8, 2024

Great service! Vivian was very helpful! Answered all my questions on time!

My Store
United States
16 days using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Such great and quick service!

PixelCanvas
United States
12 days using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Luna

Excellent customer service from Luna! They quickly resolved my issue with patience and care, making my experience seamless. Highly recommend!

Flumara
United States
4 months using the app
DSers replied September 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Atendente muito atenciosa! Obrigada pela sua eficiencia!

ShopGoldZen
Switzerland
2 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team