Reviews (31,504)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

September 12, 2024

I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️

Fluffy Friends
Switzerland
24 days using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Chrissy responded very politely. My questions were resolved and I am comfortable using the system.
Thank you very much:)

yuiyuishop
Japan
10 days using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 23, 2024

very good from Bianca

Jirafa
United Kingdom
18 days using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 3, 2024

Zico was very helpful, even when I made futher mistakes, stayed on to assist.

BMO Christmas Shop
United Kingdom
About 10 hours using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

great service by Wendy

Hoard & Trove
United Kingdom
3 months using the app
DSers replied October 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 13, 2024

I had the pleasure of working with Zico this morning, I had few issues and he was outstanding in my opinion, he answered all my questions and was very thorough and his instructions were easy for me to follow, I wish I could rely on him for future issues he has a great understanding of the platforms. what an asset ....one again Thank YOU

Pawsey Pet
Australia
About 2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 26, 2024

It was great helping from Maria

Femior
Netherlands
3 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 28, 2024

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

A Hundred Ways
United States
7 months using the app
DSers replied August 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Quero agradecer a Sans pelo excelente atendimento que tive, todas as dúvidas foram muito bem explicadas. Muito atenciosa e paciente comigo, me ajudou demais. Obrigado Sans

Always Shopstore
Portugal
13 days using the app
DSers replied November 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 13, 2024

It was very good information! Helped me with everything i need!

VoordeelVibes
Netherlands
6 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team